Privacy Policy

Modern Mold & Tool ("Modern Mold & Tool," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have when you visit our website, request a quote, contact us, apply for a job, or otherwise interact with us.

By using this site you agree to the practices described here. If you do not agree, please discontinue use of the site.

Information you provide to us

We collect the information you choose to give us — for example when you submit a Request for Quote (RFQ), contact us, or send a career inquiry. Depending on the form, this may include:

• Your name
• Business email address
• Company name
• Phone number
• Job function or role
• Project details you provide, such as industry, estimated volumes, manufacturing processes, timeline, and any notes or specifications
• Files you upload, such as CAD models and engineering drawings
• Any other information you include in your message

Information we collect automatically

When you visit the site, our own first-party analytics records limited, largely non-identifying information about your visit, including:

• An anonymous identifier we assign to your browser
• Pages you view, page titles, and the order in which you view them
• The website or source that referred you, and campaign parameters in the URL such as UTM tags and advertising click identifiers (for example gclid, gbraid, and wbraid)
• General device and browser information
• Interactions with the site, such as clicks on calls-to-action, phone and email links, and downloads
• Your IP address, which our servers use transiently for security and rate-limiting

Cookies and local storage

We use a small number of first-party cookies and browser local-storage entries to make the site work and to understand how it is used. See "Cookies and Your Choices" below.

Most websites load third-party tags that send your browsing data to outside advertising and analytics networks. We have deliberately chosen not to. On this site there is:

• No third-party analytics (no Google Analytics / GA4)
• No tag managers (no Google Tag Manager)
• No social or advertising pixels (no Meta/Facebook, TikTok, or similar pixels)
• No global data layer exposed to third parties

Instead, we operate our own first-party analytics and lead-intelligence system. We use the information to understand interest in our manufacturing capabilities, respond to inquiries, and improve the site. The only sharing we do for advertising measurement is described in "Advertising and Conversion Measurement," and it uses pseudonymized (hashed) data.

We use the information we collect to:

• Respond to your RFQs, questions, and other requests
• Prepare quotes and communicate with you about potential or existing projects
• Operate, maintain, secure, and improve the site
• Understand which content and capabilities are of interest (first-party analytics and lead intelligence)
• Measure the effectiveness of our marketing, including advertising
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Performance of a contract, or steps taken at your request — to respond to RFQs and provide quotes
• Our legitimate interests — to operate and improve the site, run first-party analytics, and pursue business development, balanced against your rights
• Your consent — for the advertising-measurement sharing described below, where required
• Legal obligation — to comply with applicable law

Where we rely on consent, you may withdraw it at any time without affecting processing carried out beforehand.

We use a limited set of first-party cookies and browser local-storage entries, in two categories:

• Strictly necessary — required for core functionality and security, such as keeping your session, remembering an anonymous visitor identifier, and storing your privacy choice. These are always on.
• Analytics — our own first-party measurement, which we run to understand site usage and attribute inquiries. These measurements are scrubbed of personal information and never leave our systems.

We also use first-party cookies to remember the sources that first and most recently referred you, which helps us attribute inquiries to the right campaign.

When you first visit, a banner lets you "Accept analytics" or continue with "Essential only," and we save your choice for future visits. Because our first-party analytics are privacy-protective and run on a legitimate-interest basis, they help us operate and improve the site regardless of this choice. Your choice does, however, control whether we share pseudonymized conversion data with advertising platforms — see "Advertising and Conversion Measurement." You can change your choice at any time by clearing this site's cookies and local storage in your browser, or by contacting us; disabling strictly necessary cookies may affect how the site works.

We run advertising on platforms such as Google and LinkedIn. To measure whether those ads lead to inquiries — without placing third-party pixels on this site — we use server-side conversion measurement:

• When you submit an inquiry that we attribute to an ad, we may send the advertising platform a one-way SHA-256 hash (a pseudonymized, irreversible fingerprint) of your email address and/or the advertising click identifier associated with your visit (such as gclid, gbraid, or wbraid).
• This lets the platform confirm a conversion occurred and credit the campaign. We do not send your name, raw email, phone number, message, or uploaded files for this purpose.

This sharing only occurs where you have granted advertising consent. The platforms act as independent controllers of the hashed data they receive; please review Google's and LinkedIn's own privacy policies for how they process it. You can prevent this sharing by declining analytics/advertising consent.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising beyond the pseudonymized conversion measurement described above. We disclose information only:

• To service providers who host our site and infrastructure, store the files you upload, and deliver notifications to our team — under contracts that limit their use of the information
• To advertising platforms for conversion measurement, in hashed or click-identifier form only, as described above
• To professional advisors, or in connection with a merger, acquisition, financing, or sale of assets
• When required by law or legal process, or to protect our rights, our users, or the public

We keep personal information for as long as needed to fulfill the purposes described in this Policy — for example, to manage an inquiry or project relationship, maintain business records, and comply with legal obligations — after which we delete or de-identify it. Anonymous and aggregated analytics may be retained for longer.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, authenticated session-based administrative access, and the PII-scrubbing measures described above. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information
• Receive a copy in a portable format
• Opt out of the "sale" or "sharing" of personal information (we do not sell, and we limit sharing to the measurement described above)
• Withdraw consent, and object to or restrict certain processing

California residents (CCPA/CPRA): we do not sell personal information and have not done so in the preceding 12 months. You have the right to exercise the choices above and not to receive discriminatory treatment for doing so.

To make a request, contact us using the details below. We will verify your request as required by law and respond within applicable timeframes, and you may use an authorized agent where permitted.

This site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

The site may link to third-party websites and resources we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy practices.

We are based in the United States and process information here. If you access the site from outside the United States, you understand that your information will be transferred to and processed in the United States, where data-protection laws may differ from those in your country.

We may update this Policy from time to time. When we do, we will revise the "Last updated" date shown above, and we may note material changes here. Your continued use of the site after an update means you accept the revised Policy.

If you have questions about this Policy or wish to exercise your privacy rights, contact us:

• Email: mmtsales remove this to email us @ remove this to email us modernmoldtool.com
• Phone: 413-443-1192
• Mail: Modern Mold & Tool, Pittsfield, Massachusetts, USA